
Tjungungkula Palyanma - Making It Happen Together: A New Hub Helping to Keep Families Safe and Connected
Anangu children in the child protection system have been lost between three sets of rules in the tri-state region of SA, NT and WA. Each state has its own processes and systems and there is limited communication between agencies. This system has left children moved to cities in different states, different files created for the same child across three states, and families unable to navigate the complex systems. This situation has led to families losing contact with their children and children left disconnected from family, culture and country.
This is about to change - the Tjungungkula Palyanma (Making It Happen Together) Cross-Border Hub has been created by NPY Women’s Council’s Child and Family Wellbeing Service, funded by the Department of Social Services. This will give children and their families one clear, central place to turn to when navigating the child protection system. Based at NPYWC in Mparntwe, the hub will make sure Anangu families in the NT, SA and WA find out:
- Where their children have been taken
- Who is caring for their children
- Whether Anangu kinship carers have been contacted
- When they can visit their children
- When their children will return to country
NPYWC staff will work with Territory Families, SA’s Department of Child Protection, and Communities WA to create a more responsive way of keeping children safe and allowing families to stay connected with children. The new hub offers families a central place to talk to NPYWC staff who will communicate with agencies on behalf of families.
The process supports communication across agencies, and places children’s wellbeing not bureaucracy at the centre.
This work directly supports Closing the Gap and reduces the number of children lost in the system, supports the use of kinship care, and will help children stay connected to their community, culture and country.


