What we do

What we do


Walytjapiti is a voluntary, intensive family support service for families who have children aged between 0-12 years where neglect has been substantiated or where there is a high risk of neglect occurring.

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Within the Northern Territory, priority is given to families who have been referred to Centrelink for Child Protection Income Management by the Department of Children and Families. In South Australia, referrals are selected from open child protection cases that fit the criteria for the IFSS program. There is no need for families to be under income management.

Walytjapiti is aimed at addressing 5 key areas of ‘Neglect’ in the domains of:

  1. Supervision
  2. Physical needs
  3. Health needs
  4. Emotional and developmental needs
  5. Educational requirements

This is achieved through a flexible service delivery model similar to other case work practice throughout the organisation. However, because of small caseloads (6 to 8 families per case manager) Walytjapiti is better positioned to offer much more regular and intensive support to families thereby providing them with more significant opportunities to improve their quality of life and the safety and wellbeing of their children. Some aspects of the work that Walytjapiti undertakes include:

  • Case Management
  • Ongoing assessment of the parents/caregivers’ strengths and stressors
  • Ongoing assessment of the child’s needs
  • Sharing Information in culturally appropriate ways
  • Home visitation and carrying out direct work with the family
  • Group activities
  • Individual and group parenting and life skills education
  • Development of peer support and mentoring
  • Referrals to other services
  • Inter-agency collaboration
  • Advocacy

Working with the Family

When a family is referred for intensive family support it is often at a stressful time as there has been a child protection notification and parents and grandparents and others are all feeling anxious and worried for the children. The first step for Walytjapiti workers is to establish a relationship with the children and all the adults involved in their care, this may mean spending time with the children at child care or school, chatting with adults about whatever is on their minds, taking the family out on a picnic or providing some practical support. Formal assessment of needs and strengths and making plans to address the needs of the children can only happen in an atmosphere of trust and mutual respect.

We involve the whole family in case planning and remain sensitive to the constantly changing pressures and influences that impinge on positive care of children, we realise that we need to be flexible and creative in the way we offer support and that case plans need to reflect this. We strive to remain positive and encourage the families we work with to value small steps they make to improve the safety and well-being of their children.

Education and developmental programs

  • In addition to work with the specific families who have been referred for intensive family support we work with the community and other service providers on programs that enhance family functioning, including participating in meetings of community members and/or service providers about matters of concern effecting families.
  • We work with other NWPYC teams in presenting workshops relating to child health and development and positive family relationships.
  • Future plans include workshops and resource development in relation to parenting skills, providing positive activities for children and keeping children safe.

Program Structure and staffing

Walytjapiti is managed under the Child and Family Wellbeing Service. There are five case managers working across eight communities in the NT and SA. Staff work (where possible) in the Malparara Way. The work of the program staff is supported and supervised by the Senior Project Officer.

Due to FaHCSIA criteria and funding restrictions, Walytjapiti currently covers only 8 of the NPYWC communities across the NT and SA

Docker River Amata
Mutitjulu Ernabella
Finke  Indulkana
Imanpa   Mimili